Terms of Use – Nobles Electronic Library

Acceptance of Terms

By using the Nobles Electronic Library website, creating an account, or completing a purchase or rental, you agree to these Terms of Use, the Privacy Policy, and any additional policies that may be published later. These terms constitute a legally binding agreement between you and Nobles Electronic Library. If you do not agree, you must immediately stop using the website.

Any dispute related to the use of the website or privacy is subject to the applicable laws of the Syrian Arab Republic. If you have any concerns regarding privacy or the terms, you may contact us directly.

These terms may be updated from time to time, and your continued use of the website constitutes acceptance of the updated version.

Definitions

For the purposes of these terms:

• Website: The Nobles Electronic Library website www.nobles.com.sy

• Nobles Electronic Library (Al‑Nubala’): The commercial name of the library

• User: Any person who accesses or uses the website

• Content: Includes digital books, audiobooks, printed books, visual materials, texts, images, designs, and materials published through the platform

• Services: Includes browsing, purchasing, renting, digital reading, listening, publishing services, translation, design, marketing, and technical support.

• Third Party: For the purposes of these terms, a third party refers to any entity independent of Nobles Electronic Library that handles data or provides supporting services under binding contractual agreements. This includes payment processors, hosting providers, cybersecurity vendors, governmental authorities, or advertising partners. Third parties may not use personal data for any independent purpose and must comply with data protection standards and international regulations.

• Personal Data: Personal data refers to any information relating to an identified or identifiable natural person, whether directly or indirectly, such as name, phone number, email address, account identifier, device data, IP address, or any data that can be linked to the user’s identity. Aggregated or non‑identifiable data is not considered personal data.

Provided Services

Nobles Electronic Library provides a platform for displaying, selling, and renting:

• Digital books (E‑Books)

• Audiobooks

• Printed books

• Visual or interactive content

• Services for authors and publishers in cooperation with LMD Business Consulting and Solutions Center:

  • Translation

  • Design

  • Editing

  • Marketing

  • Electronic publishing

Features, prices, or title availability may change without prior notice, in accordance with global practices.

Service availability may vary depending on the country or legal restrictions.

Eligibility (Children’s Policy)

• Minors under 18 years old are strictly prohibited from creating an account, making purchases, or subscribing to any service requiring personal data. Use of services must be under parental supervision.

• General browsing without an account is permitted. If an account belonging to a minor under 18 is discovered, it will be immediately terminated without prior notice.

• No data from children under 18 is collected under any circumstances.

• Adults may purchase children’s books or content intended for minors.

Accounts and Permitted Use

5.1 User Responsibilities

You are responsible for:

• Maintaining the confidentiality of login credentials

• All activities conducted through your account

• Using the website in a lawful manner

5.2 Prohibited Use

It is prohibited to:

• Use the website for any illegal purpose

• Violate intellectual property rights

• Attempt to hack systems or disrupt services

• Publish abusive, misleading, or illegal content

• Resell or redistribute digital content outside the granted licenseز

• Share your account with any third party; doing so constitutes a breach of these terms.

Data Collected

You provide us with information when you search or shop for products or services on the Nobles Electronic Library website, including:

• Adding or removing items from your shopping cart, or placing an order

• Downloading, streaming, displaying, or using content on a device or application

• Providing information in your account (you may have multiple accounts if you used different emails or phone numbers)

• Uploading your contacts

• Configuring settings, granting data access permissions, or interacting with a device or service

• Displaying your products or services on or through the website

• Communicating with us via phone, email, or other channels

• Completing a survey, support ticket, or contest form

• Participating in discussion boards or community features

• Submitting and rating reviews

• Setting special reminders or using product availability alerts

No unnecessary data is collected, and data is not used for purposes not stated in these terms.

Exporting and Deleting Your Data

• You may: You may export a copy of your content stored in your Nobles account for backup or external use.

• To delete your information, you may:

  • Delete your content from specific services

  • Search for specific items and delete them

  • Delete certain products or services, including associated data

  • Delete your entire Nobles account

Users may request account deletion at any time through the dashboard or by contacting support. Personal data is deleted within 30 days of the request, while financial and legal records are retained for the period required by law (at least 10 years).

When you delete data, we track the deletion process to ensure your data is fully and securely removed from our servers or retained in a non‑identifiable form. Backup systems may require additional time before deletion is fully completed.

Purchasing, Renting, and Payment

Prices and Payment

• Prices and rental periods are clearly displayed before completing the order.

• After payment, reading, listening, or download permissions are activated according to the license type.

• Payment methods include:

  • Credit cards

  • Western Union

  • Bank accounts

  • Cash payments within Syria

  • Cash accounts of Syrian telecom companies

Payment Policy

• Payments may be made via credit cards, Western Union, or bank accounts in the local currency of the user’s country, automatically converted to Syrian Pounds, or via cash or telecom cash accounts within Syria.

• Order details are sent via email, and customers may track their order status through the “Your Account” section.

• Payment information you provide is transmitted directly to the service provider through a secure channel.

• Payments are processed through approved electronic gateways: Syriatel Cash, Zain/MTN Cash, Paymera, credit cards, bank transfers, and cash payments.

Refund Policy

• Digital products (e‑books and audiobooks):

• Non‑refundable after purchase, download, or beginning of reading/listening, to protect intellectual property rights.

• In case of a technical error (file cannot open or is corrupted), contact support within 7 days for evaluation and replacement.

• Physical products (printed books):

• Refunds are available within 3 days of receiving the order, provided the book is in its original condition (unopened and undamaged).

• Shipping fees and bank transfer costs are deducted, and the remaining balance is credited to the customer’s account for future use (not refunded in cash).

• Price differences due to transfer costs are retained as store credit.

Delivery and Shipping

• No services or products are provided to any country prohibited under Syrian law.

• Customers are notified of payment confirmation via email.

Account Information Management

Users may:

• Update personal information

• Modify advertising settings

• Manage privacy preferences

• Control the visibility of their name and photo in reviews

• Delete their account or export their data

• Note: Deleting certain data may disable some services.

Managing Reviewing, and Updating Your Information Your Information

1. Contact Information

When logged out, you may manage browser‑ or device‑linked information, including:

• Customizing search results

• Managing advertising preferences

• Reviewing and updating information when logged in

• Managing personal data visibility across services

• Notifying us if your personal information requires correction or updating

  1. Advertising Settings

• External advertisers and linked websites may include third‑party ads or links. Advertising partners may collect information when you interact with their content.

• You may manage your ad preferences on Nobles and partner websites, adjust interests, choose whether personal data is used for ad relevance, and enable or disable certain ad services.

• Some ads may be selected and delivered by third parties using cookies, web beacons, and similar technologies. Nobles does not control or access data collected by third parties, and this policy does not cover their practices.

  1. Websites and Applications Using Nobles Services

You may control what information such websites and applications share with Nobles when you visit or interact with their services.

Security and User Protection

Data Protection

Nobles Electronic Library uses:

• TLS 1.3 encryption

• Advanced firewalls

• Fraud detection systems

• Monitoring of suspicious activity

• Least Privilege access principle

• No storage of credit card data

User Responsibility

• Protect your password

• Log out from shared devices

• Do not share account data

• Adjust notification and advertising settings

• You are responsible for protecting your account privacy

• Use a unique password not used elsewhere

• If you publish personal information on our website, it will be used according to the license you grant

• Privacy settings may limit visibility of your information

• We do not provide your personal data to any third party for direct marketing without your explicit consent

• Additional controls include:

• Browser settings to manage cookies

• Device‑level settings such as location permissions

Fraud Prevention

• Do not share your password

• Report suspicious activity

• Contact support if exposed to fraud

• We apply global best practices in information security (ISO27001)

• Your password will never be requested except during login

• You may choose whether your name and photo appear alongside your activity

• Adjust communication and notification preferences

• Adjust ad preferences

• Contact your device manufacturer or carrier for permission settings

• Use browser help features to manage cookies

• You may browse without linking history to your account by logging out and blocking cookies

• Some services may be limited depending on your data choices

• Third‑party websites linked on our platform have independent privacy policies

• Personal data is used to prevent and detect fraud and manage credit risk

• Accounts may be temporarily suspended if unusual activity is detected

Cookies

• Only essential cookies are used

• Optional cookies require explicit consent

• Users may manage cookies through their browser

• Cookies help recognize your browser or device and improve services

• Cookies may be persistent or session‑based

• Cookies do not usually contain personal data, but stored personal data may be linked to them.

Intellectual Property

• All content, designs, logos, and trademarks belong to Nobles Electronic Library or rights holders

• Users are granted a limited license to use content

• Copying, printing, downloading, or republishing without written permission is prohibited

• Storing content in any electronic system without approval is prohibited

• Use of trademarks without written permission is prohibited.

Limitation of Liability

• Services and digital content are provided “AS IS” without warranties

• Nobles does not guarantee uninterrupted or error‑free operation

• Nobles is not liable for indirect, consequential, or incidental damages, including data loss or service interruption

• Total liability is limited to the amount paid by the user for the disputed service

• The website takes measures to protect data but cannot guarantee complete security of information disclosed online

• Personal identity information is stored securely; credit card details are not stored, shared, sold, or rented

• Nobles is not responsible for third‑party privacy policies

• Security measures may require identity verification before disclosing personal data

• Devices include security features to prevent unauthorized access.

External Links

• The website may contain links to external websites.

• Nobles Electronic Library is not responsible for the content or policies of those websites.

• Use of external links is at the user’s own risk.

• We do not control the content of those websites and do not guarantee their security.

Amendments of Terms

• These terms may be updated when necessary.

• Continued use of the website after any amendment constitutes acceptance of the new version.

• The update date is published at the bottom of the page.

• Users will be notified of material changes via email.

Contact and Support

For inquiries related to the terms or user rights, you may contact us through:

• Email: CEO@nobles.com.sy Phone: +963949706538

Response times may vary depending on request volume or time‑zone differences between geographic regions.

Update Date: 20‑08‑2026 Effective Date: 20‑08‑2026